PRIVACY POLICY

Effective Date: 15-August-2025

Slippery Elm (“we,” “our,” “us”) is part of the Wyx Brands family of quality consumer products. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, slipperyelm.com, or interact with us in other ways.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: such as your name, email address, billing/shipping address, phone number, and payment details when you make a purchase or contact us.
  • Non-Personal Information: such as browser type, device type, IP address, and pages you visit on our website.
  • Cookies & Tracking Data: to improve your browsing experience, remember your preferences, and analyze site performance.

2. How We Use Your Information

We may use your information for:

  • Processing and fulfilling your orders
  • Responding to your questions and customer service requests
  • Sending updates, promotions, and newsletters (if you opt-in)
  • Improving our website, products, and services
  • Protecting against fraud and unauthorized transactions
  • Complying with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share information in these limited ways:

  • Service Providers: With trusted third-party vendors who perform functions on our behalf (e.g., payment processors, shipping companies, IT services).
  • Legal Compliance: If required by law, legal process, or to protect our rights, safety, or property.
  • Business Transfers: If Wyx Brands undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings
  • Track usage patterns and analytics
  • Provide personalized content and advertising

You can adjust your browser settings to refuse cookies, but this may limit some website functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage system is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing emails by using the “unsubscribe” link in our emails
  • Restrict or object to certain data processing
  • Request portability of your personal information

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Wyx Brands, LLC
1715 Indian Wood Cir, Ste 200
Maumee, OH 43537

Phone: (800) 878-5840
Customer Service Hours: Mon-Fri 9am–6pm ET, Sat 9am–3pm